Shipping & Delivery Policy

Thank you for choosing Limitless Naturals KSA, operated by Eva Pharma KSA (CR: 7033544110). These Shipping & Delivery Policies explain how we process, ship, and deliver orders within the Kingdom of Saudi Arabia.

1. Delivery Timeframes

We are striving to deliver your order as quickly as possible.

  • Orders placed before 5:00 PM: Delivery within 1–3 business days.
  • Orders placed after 5:00 PM: Delivery within 2–5 business days.

During peak seasons, public holidays, or unforeseen events, slight delays may occur. We will notify you of any expected delivery changes.

2. Delivery Areas

We currently deliver across major cities and regions in the Kingdom of Saudi Arabia. Certain remote or hard-to-reach areas may require additional time or extra delivery fees.

3. Shipping Fees

Shipping fees may vary depending on the delivery area and will be calculated at checkout. Free delivery promotions may apply to selected orders or minimum purchase amounts.

4. Order Processing

  • Orders are processed once payment is confirmed.
  • You will receive an email or SMS confirmation with tracking details (if available).

5. Delivery Attempts

Our courier partner will attempt delivery to the provided address. If you are unavailable:

  • A second delivery attempt may be made.
  • You may be contacted to reschedule or update delivery instructions.

6. Delays and Force Majeure

We are not responsible for delays caused by:

  • Weather conditions.
  • National holidays or road restrictions.
  • Courier or logistics disruptions.

However, we will assist you in tracking and resolving delivery issues.

7. Damaged or Missing Packages

If your package arrives damaged, opened, or missing items:

  • Report the issue within 48 hours of delivery.
  • Contact us with your order number and photos, if applicable.

We will investigate and arrange a replacement or refund as per our Return & Refund Policy.

8. Contact Information

For shipping inquiries, please contact:

Limitless Naturals KSA / Eva Pharma KSA
Email: ksacustomersupport@limitlessnaturals.com
Phone: +966 553332121
Address: Muhammad Ali Janah, Al Shohada district, Riyadh, Kingdom of Saudi Arabia

By placing an order on our Website, you agree to this Shipping & Delivery Policy.